Desko AI
Chat on WhatsApp
Pricing

Less than the sales you are losing

One monthly fee covers the setup, the AI agent, the team inbox, your campaigns and our support. Meta's own conversation charges are billed separately, at cost.

SAVE 2 MONTHS
STARTER
For the owner answering every message alone, and losing the ones that arrive after hours.
KES7,500/month
Billed monthly · One-time setup KES 15,000
  • 1 WhatsApp number with coexistence
  • Up to 3 agents in the shared inbox
  • AI Powered agent with custom rules and instant handover
  • Quick replies, tags and away messages
  • Broadcast campaigns with templates
  • WhatsApp & email support, business hours
Start with Starter
Most popular
GROWTH
For teams whose WhatsApp is the shop floor, where a slow reply is a lost sale.
KES19,500/month
Billed monthly · One-time setup KES 15,000
  • Everything in Starter, plus:
  • Up to 10 agents and 2 numbers
  • M-Pesa STK push & payment confirmations
  • Catalogue, carts and order flows
  • CRM, Shopify, WooCommerce or Sheets integration
  • Instagram & Messenger in the same inbox
  • Green tick application handled for you
Get started
ENTERPRISE
For operations where volume, branches or compliance make a missed message expensive.
Custom
Quoted per number, per seat and per volume
  • Everything in Growth, plus:
  • Unlimited agents and numbers, per branch
  • Custom API work into your ERP or core system
  • Role-based access, audit logs, data-retention rules
  • Dedicated account manager and onboarding training
  • Priority support with an SLA
Talk to sales

About Meta's charges. WhatsApp bills separately for marketing, utility and authentication template messages at its published Kenya rates, and conversations your customers start are free to reply to within a 24-hour service window. We pass those costs through at cost, with no markup, and show them as a separate line on your invoice. Prices above are Desko AI's platform and support fee. Rates and free-tier allowances are set by Meta and can change.

The setup fee

What the one-time KES 15,000 covers

Waived entirely on annual plans. On monthly plans it is charged once, on your first invoice, and never again.

The Meta paperwork

Business Manager setup, business verification, display-name approval and the coexistence connection. We prepare the documents and chase Meta for you.

Training your AI

We load your price list, delivery zones, policies and tone of voice, then write and test the rules it follows before a single customer sees it.

Getting your team on

Accounts for every agent, roles set the way you want them, and a live training session so nobody is guessing on day one.

Add-ons

Only if you need them

Nothing here is compulsory, and nothing is switched on without you asking.

Add-onWhat it isPrice
Extra WhatsApp numberA second or third number under the same account, each with its own team and reporting.KES 3,500 / month
Extra agent seatsBeyond what your plan includes, charged per person per month.KES 900 / month
Custom integrationConnecting your own ERP, POS or database so the AI can answer from live data.Quoted per project
Campaign managementWe write, get approval for and send your broadcast campaigns for you.KES 6,500 / month
AI retraining sessionNew products, new prices, new policies loaded and tested. Two included free each year.KES 4,000 each
Meta conversation chargesMarketing, utility and authentication templates at Meta's published Kenya rates.At cost, no markup

EDIT: these add-on prices are placeholders — set them to your own numbers before publishing.

Billing

The money questions, answered plainly

How do I pay? +
M-Pesa or bank transfer, invoiced monthly in advance. Annual plans are invoiced once, at the start of the term. We issue a proper tax invoice for everything.
Is there a contract lock-in? +
Monthly plans are month-to-month; cancel with 30 days' notice. Annual plans run for twelve months in exchange for two months free and a waived setup fee.
What exactly does Meta charge on top? +
Replying to a customer within 24 hours of their message is free, however many messages you send. Outside that window you must use an approved template, and each of those is billed per message at Meta's Kenya rates. We pass them through at cost on a separate invoice line. See the FAQ for how the 24-hour window works.
Can I change plan later? +
Up or down, at any time, effective from your next invoice. Moving up is immediate. Moving down takes effect at the end of the month you are already paying for.
What happens if I stop paying? +
We give you notice, then suspend the dashboard. Your WhatsApp number, your Business Account and your chats belong to you throughout — we export your data and hand the account over. Nothing is held hostage.
Do you take a cut of my sales? +
No. There is no commission, no per-order fee and no revenue share. You pay the monthly fee and Meta's message costs, and that is the whole bill.

Not sure which plan fits?

Tell us how many messages you handle a day and who answers them. We will tell you which plan you need — including if that is the cheapest one.

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